At All Curve Store, we celebrate every body with fashion that fits as beautifully as you deserve. Our FAQ is designed to make your shopping experience as smooth as our curve-flattering designs. Can’t find what you need? Our friendly team is always here at [email protected].

Getting to Know Us

Who shops at All Curve Store?
Our community is made up of bold, beautiful plus-size women (UK sizes 16-32) who value:
  • Trend-forward styles from maxi dresses to swimsuits
  • Exceptional fit that celebrates curves
  • Global accessibility with body-positive values
What makes your clothing special?
Every piece in our Swansea studio is designed with:
  • Curve-conscious construction: Strategic seams and draping
  • Premium stretch fabrics that move with you
  • Style without compromise – from office-ready wide-leg trousers to vacation-perfect maxi dresses

Ordering & Sizing

How do I choose the right size?
Our worry-free sizing strategy:
  1. Check our detailed size charts (available on every product page)
  2. When in doubt, order multiple sizes – our easy returns make finding your perfect fit simple
  3. For swimsuits and fitted dresses, consider sizing up for comfort

Style Tip: Our mini dresses run true-to-size, while maxi dresses have extra hip room for beautiful drape.

Do you offer gift wrapping?
Currently we focus on eco-friendly packaging that protects your items while minimizing waste. All orders arrive in discreet, recyclable packaging perfect for gifting (no external branding).

Shipping & Delivery

How long until I receive my order?
Our speedy process:
  • Processing: 1-2 business days (excluding weekends/holidays)
  • Standard Shipping (DHL/FedEx): 10-15 business days after dispatch (£12.95)
  • Free Shipping (EMS): 15-25 business days after dispatch (orders over £50)

You’ll receive tracking information the moment your “empowerment package” leaves Swansea!

Which countries do you ship to?
We ship worldwide except some Asian countries and remote locations. The checkout system will automatically confirm if we can deliver to your address. Our most popular destinations include:
  • United Kingdom (our home base!)
  • European Union
  • United States & Canada
  • Australia & New Zealand
Are there any extra import fees?
For international orders, local customs duties may apply. These fees are the customer’s responsibility and aren’t included in your order total. Consider them an investment in your curve-confidence!

Payments & Security

What payment methods do you accept?
We accept all major cards:
  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are 100% secure – we never store your full payment details.

Why was my payment declined?
Common reasons include:
  • Insufficient funds
  • International transaction blocks (check with your bank)
  • Billing address mismatch

Try again or contact your card provider. Still having trouble? We’re happy to help at [email protected].

Returns & Exchanges

What’s your return policy?
Our Happiness Guarantee:
  • 15 days from delivery date to initiate returns
  • Items must be unworn with tags attached
  • Original packaging recommended
  • Refunds processed within 5 business days of receipt

Pro Tip: Keep your packaging until you’re sure you love your items!

How do I start a return?
Simple steps to curve-confident returns:
  1. Email [email protected] with your order number
  2. We’ll send a prepaid return label (UK) or instructions (international)
  3. Package your items securely
  4. Wait for your refund confirmation email!
Can I exchange an item?
We currently don’t offer direct exchanges, but our process is easy:
  1. Return the original item following our standard procedure
  2. Place a new order for the desired size/color

This ensures you get your new items as quickly as possible!

Contact & Support

How do I contact customer service?
Our Swansea-based team is ready to help:

Typical response time: 1 business day

Remember beautiful: Every All Curve purchase comes with our promise – if it doesn’t make you feel amazing, we’ll make it right. Now go shine in those curve-celebrating styles!